Delivery policy
We deliver Qassim dates and traditional baskets to all regions of the Kingdom of Saudi Arabia through trusted shipping partners, using packaging that preserves the product's freshness as it left our warehouses.
Track your order after it has been shipped and will reach you:
SMS message containing the policy number
Direct link to track the shipment
Contact from the representative before delivery
You can track your order status from your store account via "My Orders"
Access guaranteed. We take full responsibility in the event that:
- The product arrived damaged.
- There was an error in the order on our side.
- Unjustified delay from the shipping company
- Shipping fees are non-refundable once the order leaves our warehouse.
For inquiries, please contact us via WhatsApp: 0555179896
Email address: [email protected]