Based on the principle of transparency and clarity with you, our valued customers, we make this page available to you for your suggestions and complaints


So you can submit any complaint to Sellal Dates and Popular Store

Through social media

Email: [email protected]

Whatsapp: 00966555179896

Where the complaint is included


The reason for the complaint in order to address it

The name of the applicant, the application number, and the mobile number for communication

The complaint will be processed within a maximum period of 4 working days


We are here to serve you faster


  • Ensure that the complaint is correct and that the order is from Sellal Dates Store
  • You have the right to return the product (if there is a defect or error in the order). The amount will not be refunded unless the product is in its original condition. The return request must be submitted within a maximum of 24 hours from receiving the order. Note that the delivery company complaints include the details of your order, the time of communication and the time of delivery.

Greetings from SILAL Basket Store Management

[email protected]